No Snowflake is published with the assistance of The Break, an Australian owned and operated registered charity with its head office based in St Kilda, Victoria. To find out more about therapeutic programs that The Break offers, please visit this link.
The following statements address relevant privacy issues for the No Snowflake website. If you have any questions relating to this privacy statement, please do not hesitate to contact us.
Information we collect
For visitors to our website, site analytics collects the following type of information for statistical purposes:
- The number of users who visit the website
- The date and time of these visits
- The number of website pages viewed
- Traffic patterns
This is anonymous statistical data. No attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance as well as improve our content and online offerings.
Information you provide
When you provide us with personal details (for example, when using the contact form), we will request personal information such as your name, e-mail address and a contact phone number. This information is important so that we may contact you regarding issues relating directly to your inquiry, as well as provide you with a tailored response to fit your query.
We will not use your personal information for any purpose that is not related to the services we provide to you or for any purpose for which you would not reasonably expect us to use the information. We will never sell or disclose your information to any individual or entity outside No Snowflake or The Break for marketing purposes.
Email Addresses
At your request, we may use your email address to send you communications, which may provide information or updates on our services.
It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.
Links
We are not responsible for the privacy policies or privacy practices of the organisations we provide links to from this website. We suggest you check the respective privacy policies and practices of those organisations.
Information Security
When capturing customer data it is sent through our secure encryption technology to ensure that your information is protected when being sent over the Internet. Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user logins or other security procedures.